RMA Policy

  Please request the RMA form first. Fill it up completely and sent it by fax (305-412-1495) or email (rui@gettek.com).

  RMA request will be answered in the next 48 hours.

  Please print the form and send the invoice inside the box; write the RMA number outside the box.

  All products must be without physical damage or we reserves the right to return them.

  Do not return cables or accessories unless requested.

  Get Tek Business will only be responsible for those items listed and approved on the Rma Department.

  Get Tek Business is not responsible for any charges related to returning products.